FAQs

Are your items handmade?

Yes.  Most items are handcrafted or handmade.    

Can I customize an item?

Absolutely.  Most items are available to be customized.  You can customize with a name, monogram, custom design (with certain limitations), color, etc.  

Can you make an item not listed on your website?

Yes.  There are many items that we have personalized for customers that are not listed on this site for purchase.  Contact us to discuss your personalized order.

When will my order ship?

Unless specifically noted in the item's description, your order will ship within 5 business days after order.  Ready-to-ship (RTS) items ship within 1 business day after order.  

When will my order arrive?

Order delivery times cannot be guaranteed as this is beyond our control.  Upgraded shipping options are available to expedite delivery of your order, but Crystal's Crafty Creations, LLC cannot guarantee delivery arrival dates.    

Do you ship internationally?

We ship via United States Postal Service.  We ship to all countries that USPS ships to.